Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Amber Porter

Decatur,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Claims Adjuster

State Farm
Dunwoody, GA
01.2022 - Current
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Negotiated and settled claims according to information presented through reports, research, and data verification.
  • Determined liability by assessing damages and evaluating loss scenarios.
  • Communicated with policyholders to gather necessary documentation and information.
  • Interpreted insurance policy language to apply appropriate coverage.

Security Assistant

Allied Universal
Newnan, GA
01.2022 - 07.2022
  • Monitored security cameras to identify suspicious activities and ensure safety.
  • Coordinated access control for visitors and employees at facility entrances.
  • Responded promptly to alarms and emergencies, following established protocols.
  • Performed daily patrols of assigned areas to ensure safety and security protocols were being followed.
  • Worked closely with management on developing strategies for improving site security measures.

Customer Service Representative

The Colography Group. Inc
Atlanta, GA
08.2018 - 02.2019
  • Conducted a wide range of market research and segmentation analysis
  • Commendable and priority handling of inbound service calls
  • Listened actively to identify customer needs and provided solutions
  • Communicated applicable information to customers regarding available products and services
  • Resolved customer issues to their overall satisfaction

Education

Bachelor of Science - Criminology

University of West Georgia
Carrollton, GA
07.2021

Skills

  • Time management
  • Decision-making
  • Customer service
  • Problem-solving
  • Verbal and written communication
  • Multitasking and organization

Accomplishments

  • Dean's list 2012-2014 Georgia Piedmont Technical college
  • Dean's list 2020 University of West Georgia

References

References available upon request.

Timeline

Claims Adjuster

State Farm
01.2022 - Current

Security Assistant

Allied Universal
01.2022 - 07.2022

Customer Service Representative

The Colography Group. Inc
08.2018 - 02.2019

Bachelor of Science - Criminology

University of West Georgia

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