Amber Pounds

-Deployed bikes and scooters to drop zones in and around Denver

-Changed new lithium batteries to regenerate a drained old battery.

-Recovered timed-out scooters and bikes that were at risk of theft.

-Inspected company vehicles before and after route deployment

• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Facilitated on-site activities, support groups, and outings for clients.
• Performed client intake procedures according to internal standards for new admissions.
• Searched resident belongings prior to and during stays.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enforced company policies and regulations with employees.
• Trained new employees and delegated daily tasks and responsibilities.