Amber Renslow
San Antonio
Summary
Proactive front office assistant recognized for exceptional customer service and efficient administrative support. Proven ability to manage workflows and maintain accurate records, driving smooth operations and fostering a positive community atmosphere.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
Medina Valley ISD
Loma Alta Middle School
08.2025 - Current
- Assisted in managing front desk operations, ensuring smooth daily workflows.
- Provided exceptional customer service to students, parents, and staff during inquiries.
- Maintained accurate student records and documentation for Administration and office use.
- Utilized Skyward to create reports and manage communications efficiently.
- Collaborated with team members to enhance office procedures and efficiency.
- Supported event planning by organizing logistics and materials for school functions.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Supported staff members with administrative tasks, improving productivity across various departments.
- Resolved conflicts professionally and efficiently, fostering a positive workplace atmosphere.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Improved team morale and office culture by recognizing birthdays and special events, fostering sense of community.
- Always willing to go above and beyond to help wherever I am needed with a positive attitude.
Learning Lab
Medina Valley ISD
Loma Alta Middle School
08.2022 - 07.2025
- Supported classroom activities by assisting students with learning tasks and personal challenges.
- Supported individualized education plans in collaboration with teachers and specialists to enhance student success.
- Facilitated small group instruction to reinforce concepts and promote peer interaction among students.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
East High School
Des MoinesSkills
- Listening skills
- File organization
- Problem-solving skills
- Time management
- Data entry
- Administrative skills
- Cash handling
- Reception duties
- Mail handling
- File management
- Document management
- Inventory support
- Documentation and recordkeeping
- Administrative support
- Multitasking Abilities
- Organizational skills
- Active listening
- Effective communication
- Relationship building
Timeline
Front Office Assistant
Medina Valley ISD
08.2025 - Current
Learning Lab
Medina Valley ISD
08.2022 - 07.2025
High School Diploma -
East High School