Amber Rice
Springfield
Summary
Dedicated case manager with expertise in client advocacy, relationship building, and problem-solving. Proven ability to conduct comprehensive assessments and implement tailored treatment plans to enhance client well-being.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Case Manager
Mental Health Services
Springfield, OH
11.2021 - Current
- Conducted comprehensive assessments to determine client needs and develop tailored tratment plans.
- Facilitated individual and group therapy sessions, promoting coping strategies and mental wellness among clients.
- Monitored client progress through regular follow-ups, adjusting care plans based on evolving needs and feedback.
- Implemented evidence-based practices to enhance treatment outcomes and improve overall service delivery efficiency.
- Educated clients and families on available resources, fostering empowerment and informed decision-making in care processes.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Home Health Aide
Careplus Home Care
Springfield Oh
02.2008 - 06.2019
- Provided compassionate personal care, assisting clients with daily living activities and mobility support.
- Monitored vital signs to ensure client health and safety.
- Coordinated transportation for clients to medical appointments, enhancing access to necessary healthcare services.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Maintained accurate documentation of client progress and changes in condition for effective communication with medical staff.
Education
Associate of Science -
Associate of Science - Criminal Justyce/Social Work
Clark State Community College
Springfield, OH2019
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Documentation and reporting
- Active listening
- Organization and multitasking
- Relationship building
- Client advocacy
- Community resources
- Case planning
Certification
I have my CDCA certificate
Timeline
Case Manager
Mental Health Services
11.2021 - Current
Home Health Aide
Careplus Home Care
02.2008 - 06.2019
Associate of Science -
Associate of Science - Criminal Justyce/Social Work
Clark State Community College