Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Amber Ruiz

Chicago,IL

Summary

Charismatic, customer-focused RA2 with several years of experience in both retail environments and the Cannabis industry. Approachable and adaptable with strong organizational skills who delivers a memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

3
3
years of professional experience

Work History

Agent In Charge

4front Ventures
Chicago, IL
04.2024 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted regular inventory checks to monitor stock levels and identify potential shortages.
  • Assisted customers with product selection based on their individual needs and preferences.
  • Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
  • Created positive and healthy customer interactions to align with company core values.

Wellness Advisor

Sunnyside
Elmwood Park, IL
09.2021 - Current
  • Performed daily inventory counts of all products
  • Inspected and counted product of incoming shipments for accuracy and quality control purposes
  • Ensured compliance with all relevant state laws regarding cannabis sales
  • Developed product knowledge to assist customers in selecting appropriate items based on their needs and preferences
  • Performed accurate cash handling in the company's point of sale system, following standard operating procedures
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning

Education

High School Diploma -

Lane Tech College Prep High School
Chicago
06.2012

Some College (No Degree) - Biological And Physical Sciences

City Colleges of Chicago - Wilbur Wright College
Chicago

Skills

  • Coaching and Mentoring
  • Conflict Resolution
  • Active Listening
  • Cash Management
  • Critical Thinking
  • Industry Expertise

Accomplishments

  • Phi Theta Kappa Honor Society | 2024

Timeline

Agent In Charge

4front Ventures
04.2024 - Current

Wellness Advisor

Sunnyside
09.2021 - Current

High School Diploma -

Lane Tech College Prep High School

Some College (No Degree) - Biological And Physical Sciences

City Colleges of Chicago - Wilbur Wright College

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Amber Ruiz