Amber Saldivar
551 Driftwood Ct,IN
Summary
Dynamic and results-driven professional with experience as a Barista Shift Lead at Dunkin Donuts, excelling in team supervision and customer service. Proven track record in inventory management and implementing workflow improvements, enhancing operational efficiency. Skilled in coffee preparation and fostering teamwork, ensuring exceptional service delivery in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Barista Shift Lead
Dunkin Dounts
10.2025 - Current
- Supervised team during peak hours to ensure efficient service delivery.
- Trained new baristas on coffee preparation and customer service standards.
- Managed inventory levels, placing orders to maintain product availability.
- Implemented operational improvements that enhanced workflow efficiency.
Cashier
Wendys Fast Food
05.2025 - 10.2025
- Processed customer transactions efficiently, maintaining accuracy in cash handling.
- Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted in training new staff on operational procedures and customer service expectations.
Education
High School Diploma -
Lowell Senior High School
Lowell, INSkills
- Team supervision
- Customer service
- Coffee preparation
- Inventory management
- Order placement
- Workflow improvement
- Cash handling
- Teamwork and collaboration
Timeline
Barista Shift Lead
Dunkin Dounts
10.2025 - Current
Cashier
Wendys Fast Food
05.2025 - 10.2025
High School Diploma -
Lowell Senior High School