Overview
Work History
Education
Skills
Timeline
Generic

Amber Baker

Reading

Overview

4
4
years of professional experience

Work History

Store Support Lead

Kohls
05.2022 - Current

opened registers after counting cash office.

made employee schedules.

helped with orientations.

filed paperwork.

help at registers when needed.

help unload truck if needed.

help put merchandise out and away.


Head Cashier

Menards
10.2020 - 05.2022
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Led cashiers and associates in providing thoughtful customer service.

Education

High School Diploma -

Ed2go
Online
05-2019

Skills

  • Customer service
  • Customer engagement

Timeline

Store Support Lead

Kohls
05.2022 - Current

Head Cashier

Menards
10.2020 - 05.2022

High School Diploma -

Ed2go
Amber Baker