Amber Sawyer
Bedford,TX
Summary
A hard working, reliable, and dedicated employee focused on continuing and improving the company's needs and customer service. I rose through the ranks by starting as a server at a sister company and working my way up to become a salary assistant manager. I am proactive and meticulous with over 10+ years in the service industry.
Overview
8
8
years of professional experience
Work History
Assistant Manager
BoomerJacks Bar And Grill
09.2022 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment, high productivity, and boost morale.
- Monitored cash intake and deposit records to prevent discrepancies. Monitored labor percentages based on sales trends and sports/events going on in the area.
- Completed regular biweekly bar inventory counts to verify stock levels, address discrepancies, and forecast future needs. Helped maintain a small daily count if inventory seemed off, in order to get everything back on track.
- Assisted in interviewing, hiring, and onboarding of new employees to maintain staffing levels, as well as promoting staff when the time arose.
Server/Bartender/Key Manager
Bedford Icehouse
03.2016 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables and/or bar guests without compromising service quality.
- Collaborated with other team members during busy shifts for a smooth workflow to provide an excellent experience for our guests.
- Assisted in training new hires on menu/drink knowledge, restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and weekly sales contests.
- Helped place liquor and beer orders when our stock levels became low.
- Helped other management staff throughout the busy hours to ensure the team, and our guests, were having their needs met. As well as running key management by self, with opening and closing shifts, during our slower business day's.
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CASkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Workload Management
- Employee Scheduling
- Employee Performance Evaluations
- Problem Resolution
Timeline
Assistant Manager
BoomerJacks Bar And Grill
09.2022 - 04.2024
Server/Bartender/Key Manager
Bedford Icehouse
03.2016 - 09.2022
High School Diploma -
Trabuco Hills High School