Amber Schaeffer
Advance,NC
Summary
Dynamic Store Associate with proven expertise at Food Lion, excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Adept at maintaining store cleanliness and implementing engaging product displays, contributing to a welcoming shopping environment and increased sales opportunities. Also have 15+ yrs working with children and children with intellectual disabilities also have military references working childcare volunteered over 900 hrs with the families of the military
Overview
2025
2025
years of professional experience
Work History
Store Associate
Food Lion
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Stocked shelves and organized merchandise displays to maintain store aesthetics and accessibility.
- Collaborated with team members to achieve daily sales goals and improve workflow efficiency.
- Maintained cleanliness and safety standards throughout the store, promoting a welcoming environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Store Associate
Quality Mart
Advance, NC
09.2023 - 05.2024
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Organized merchandise displays to ensure visual appeal and accessibility.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Collaborated with team members to streamline daily operations and improve efficiency.
- Operated point-of-sale system for processing transactions accurately and efficiently.
- Provided support during promotional events, enhancing customer engagement and sales opportunities.
- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
Store Associate
Crossroads Mart
Mocksville, NC
07.2021 - 01.2023
- Maintained stock levels by organizing inventory and restocking shelves efficiently.
- Operated point-of-sale systems to process transactions accurately and promptly.
- Collaborated with team members to maintain store cleanliness and visual merchandising standards.
- Handled customer complaints with professionalism, ensuring satisfaction and loyalty.
- Monitored expiration dates on products to minimize waste and ensure freshness.
- Implemented promotional displays, boosting product visibility and sales potential within store layout.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Caregiver
Allways Caring Childcare
Clarksville, TN
06.2009 - 11.2011
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Organized merchandise displays to ensure visual appeal and accessibility.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Collaborated with team members to streamline daily operations and improve efficiency.
- Operated point-of-sale system for processing transactions accurately and efficiently.
- Provided support during promotional events, enhancing customer engagement and sales opportunities.
- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
Education
Childcare Education
Forsyth Tech Community College
Winston-Salem, NCHigh School Diploma -
Forsyth Tech Community
Winston-Salem, NC05-2026
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Team collaboration
- Store cleanliness maintenance
- Cash register operation
- Flexible schedule adaptability
- Time management mastery
- Basic math skills application
- Interpersonal relationship building
- Patience and empathy demonstration
- Computer literacy fundamentals
- Payment processing
- Product display
- Retail transactions processing
- Safety oversight
- POS systems
- Adherence to store policies
- Product merchandising
Accomplishments
Received award for volunteering over 900 hrs from 194th mp military company for caring for children and children with intellectual disabilities at fort campbell ky
Timeline
Store Associate
Quality Mart
09.2023 - 05.2024
Store Associate
Crossroads Mart
07.2021 - 01.2023
Caregiver
Allways Caring Childcare
06.2009 - 11.2011
Store Associate
Food Lion
Childcare Education
Forsyth Tech Community College
High School Diploma -
Forsyth Tech Community