Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amber Scherer

Austin,TX

Summary

Bartender with 6+ years of experience in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. Dedicated to providing positive customer experience to build loyal customer base.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Jack and Gingers/ Wonderbar/ Rose Room
Austin, TX
04.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Effectively multitasked within fast-paced environment.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Lead Bartender

Green Parrot/ Vodka Street
San Marcos, TX
03.2020 - 04.2023
  • Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
  • Verified the age of customers purchasing alcoholic beverages.
  • Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
  • Resolved customer complaints promptly and professionally while adhering to company guidelines.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.

Bartender

Shade/ Black Rabbit
San Marcos, TX
06.2019 - 03.2020
  • Provided drink suggestions to customers based on their preferences.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Processed payments accurately and efficiently with POS system.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.

Education

Bachelor of Science - Animal Science

Texas State University
San Marcos, TX
05-2022

Skills

  • Menu Memorization
  • Payment Processing
  • Suggestive Selling
  • Food Service
  • Extensive beer knowledge
  • Wine and liquor expertise
  • Cash and credit transactions
  • Customer service expertise
  • Handling Difficult Customers
  • Complex Problem-Solving
  • Creative Mixology
  • Identification verification
  • TABC/ Food handlers certified
  • Aloha, Toast and Focus POS operation
  • Flexibility in a fast paced environment
  • Time management

Certification

  • TABC
  • Food Handlers

Timeline

Bartender

Jack and Gingers/ Wonderbar/ Rose Room
04.2023 - Current

Lead Bartender

Green Parrot/ Vodka Street
03.2020 - 04.2023

Bartender

Shade/ Black Rabbit
06.2019 - 03.2020

Bachelor of Science - Animal Science

Texas State University
Amber Scherer