AMBER SEATON
Houston,TX
Summary
Dynamic Office Administrative Assistant with proven expertise at IES Residential in enhancing customer satisfaction and streamlining communication. Skilled in data entry and verbal communication, I effectively improved document accuracy and facilitated interdepartmental collaboration, ensuring efficient operations and a positive experience for clients and staff alike.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
IES RESIDENTIAL
09.2024 - 09.2025
- Assisted in maintaining filing systems and ensuring document accuracy for easy retrieval.
- Coordinated communication between departments to facilitate information flow and collaboration.
- Prepared and distributed internal communications, enhancing team awareness of important updates.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Answered multi-line phone system, routing calls, delivering messages to our staff.
Patient Liaison
Memorial Mri & Diagnostic
08.2020 - 11.2022
- Facilitated communication between patients and healthcare providers to enhance patient experience.
- Assisted in resolving patient inquiries, ensuring timely access to care and support services.
- Coordinated patient appointments and follow-ups to optimize clinic workflow efficiency.
Recruitment Administrator
Reliant Staffing Solutions
04.2019 - 05.2021
- Coordinated recruitment processes, ensuring timely candidate sourcing and scheduling.
- Collaborated with hiring managers to refine job descriptions and align recruitment strategies with team needs.
- Implemented onboarding procedures, facilitating smooth transitions for new hires into the organization.
Education
High School Diploma -
J. Frank Dobie Highschool
Houston, TXNo Degree -
San Jacinto College
Pasadena, TXSkills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Billing and invoicing
- Document scanning
- Word processing
- Telephone reception
- Customer service
- Hospitality and accommodation
Timeline
Office Administrative Assistant
IES RESIDENTIAL
09.2024 - 09.2025
Patient Liaison
Memorial Mri & Diagnostic
08.2020 - 11.2022
Recruitment Administrator
Reliant Staffing Solutions
04.2019 - 05.2021
High School Diploma -
J. Frank Dobie Highschool
No Degree -
San Jacinto College
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