Amber Sims
Auburndale
Summary
Results-driven Casualty Claims Adjuster with expertise in liability analysis and claims investigation. Proven track record in managing caseloads efficiently and enhancing communication to improve claim resolution times.
Overview
5
5
years of professional experience
Work History
Casualty Claims Adjuster
GEICO
Lakeland, FL
10.2021 - Current
- Evaluated and processed casualty claims to ensure adherence to company policies and regulatory requirements.
- Collaborated with policyholders and third parties to gather necessary documentation for claim resolution.
- Analyzed accident reports and medical records to assess liability and determine appropriate settlements.
- Developed expertise in claims management software, enhancing efficiency in processing workflows.
- Maintained open lines of communication with policyholders throughout the adjustment process, providing updates on claim status and addressing any concerns that arose.
- Improved claim resolution times by efficiently managing caseloads and prioritizing urgent cases.
- Collaborated with fraud investigators to identify suspicious claims, resulting in significant cost savings for the company.
Education
High School Diploma -
Auburndale Senior
Auburndale, FLSkills
- Liability analysis
- Claims investigation
- Damage assessment
- Policy interpretation
- Settlement determination
- Dispute resolution
- Teamwork and collaboration
- Customer service
- Insurance policy knowledge
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Customer service and support
Timeline
Casualty Claims Adjuster
GEICO
10.2021 - Current
High School Diploma -
Auburndale Senior