Amber Smith
Osceola,IN
Summary
Highly-motivated Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
12
12
years of professional experience
Work History
Executive Assistant
White Pine Services
Elkhart, IN
08.2022 - Current
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Ensured timely and effective communication through monitoring and responding to incoming emails.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Greeted visitors warmly upon arrival at the office premises.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Maintained confidential records and files related to executive operations.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Developed effective filing systems for easy retrieval of information when needed.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Coordinated meeting and work schedules for staff teams and executives.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Kelly Services OCG
10.2019 - 05.2020
Home Health COTA
Great Lakes Caring/Elara Caring
08.2018 - 10.2019
Rehab Director/COTA
Legacy Healthcare Services
10.2017 - 08.2018
COTA
Encore Rehabilitation (PRN)
04.2014 - 01.2018
Therapy Program Manager/COTA
Concept Rehab, Inc.
10.2016 - 10.2017
COTA
Wellbrooke of South Bend/Paragon Rehabilitation
08.2014 - 10.2016
COTA
Concept Therapy, PC
01.2013 - 06.2014
COTA
First Care, LLC
02.2012 - 04.2013
COTA
Cedar Pointe Rehab
05.2012 - 12.2012
Education
Associate of Applied Science - Occupational Therapy
Brown Mackie College
12.2011
Skills
- Business Writing
- Technical Support
- Scheduling
- Customer Service
- Project Oversight
- Social Media Management
- Mail Management
- Staff Management
- Administrative Support
- Presentation Development
- Office Management
- Quality Control
- Strategic Planning
- Meeting planning
- Expense Reporting
- Filing and data archiving
- Report Development
- Professional and mature
- Executive Support
- Articulate and well-spoken
- Payroll
- Customer Service-Oriented
- Calendar Management
- Spreadsheet tracking
- Document Preparation
- Business Correspondence
- Project Planning
- Interpersonal Communication
- Self-starter
- Policy Enforcement
- Compensation and benefits
- Schedule Management
- Social media knowledge
- Conflict Management
- Resourceful
- Office Administration
- Performance Improvement
- Mail handling
- Task Delegation
- Meticulous attention to detail
References
REFERENCES Available upon request.
References
References available upon request.
Timeline
Executive Assistant
White Pine Services
08.2022 - Current
Kelly Services OCG
10.2019 - 05.2020
Home Health COTA
Great Lakes Caring/Elara Caring
08.2018 - 10.2019
Rehab Director/COTA
Legacy Healthcare Services
10.2017 - 08.2018
Therapy Program Manager/COTA
Concept Rehab, Inc.
10.2016 - 10.2017
COTA
Wellbrooke of South Bend/Paragon Rehabilitation
08.2014 - 10.2016
COTA
Encore Rehabilitation (PRN)
04.2014 - 01.2018
COTA
Concept Therapy, PC
01.2013 - 06.2014
COTA
Cedar Pointe Rehab
05.2012 - 12.2012
COTA
First Care, LLC
02.2012 - 04.2013
Associate of Applied Science - Occupational Therapy
Brown Mackie College
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