Amber Smithies
Waterford
Summary
Dedicated Dietary Aide with strong customer service and adaptability skills. Experienced in supporting residents during mealtime and ensuring high sanitation standards.
Detail-oriented professional with a background in dietary services and environmental cleaning. Known for delivering high-quality support during mealtime and ensuring adherence to health regulations, ready to contribute to a positive resident experience.
Professional in service industry with strong background in team collaboration and operational efficiency. Known for reliability and flexibility to meet evolving needs. Skilled in customer service and maintaining positive work environment.
Overview
10
10
years of professional experience
Work History
Dietary Aide
Troy Victorian Rehab and Nursing Center
Troy, NY
06.2025 - Current
- Assisted with meal preparation, ensuring adherence to dietary restrictions and preferences.
- Delivered meals to residents, maintaining a friendly and respectful demeanor.
- Collaborated with kitchen staff to streamline food service operations and enhance efficiency.
- Monitored food temperatures and quality, reporting discrepancies to ensure safety standards.
Crew Member
Subway
Queensbury, NY
06.2024 - 02.2025
- Prepared sandwiches and salads following established recipes and customer specifications.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Operated cash register, processing transactions accurately and efficiently.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Environmental Services Housekeeper
Eddy Memorial Geriatric Center
Troy, NY
03.2022 - 09.2023
- Maintained cleanliness and sanitation standards in resident areas, adhering to health regulations.
- Operated cleaning equipment effectively, ensuring thorough disinfection of high-touch surfaces.
- Collaborated with nursing staff to address specific cleaning needs for individual residents.
- Trained new team members on proper cleaning techniques and safety protocols.
Dietary Aide
Rosewood Rehabilitation and Nursing Center
Rensselaer, NY
09.2016 - 12.2021
- Maintained the cleanliness of dining areas and kitchen equipment, adhering to sanitation protocols.
- Supported residents during mealtime, promoting independence and social interaction.
- Participated in team meetings to discuss resident feedback and improve service delivery.
- Adapted quickly to changing dietary needs, showcasing flexibility in service approach.
Education
High School Diploma -
Averill Park High School
Averill Park, NY06-2017
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Team collaboration
- Sanitation practices
- Teamwork and collaboration
- Multitasking and organization
- Cash handling
Languages
English
Full Professional
Timeline
Dietary Aide
Troy Victorian Rehab and Nursing Center
06.2025 - Current
Crew Member
Subway
06.2024 - 02.2025
Environmental Services Housekeeper
Eddy Memorial Geriatric Center
03.2022 - 09.2023
Dietary Aide
Rosewood Rehabilitation and Nursing Center
09.2016 - 12.2021
High School Diploma -
Averill Park High School