Summary
Overview
Work History
Education
Skills
Certification
Notary Public in Massachusetts
Timeline
Generic

Amber S. Monette

Weymouth

Summary

To obtain a position in a field that will allow me to maximize my skills, enable me to make a positive contribution to the company while providing the opportunity for personal and professional growth and advancement opportunities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

City Clerk

Secretary of the Commonwealth of Massachusetts
07.2023 - 07.2024
  • Processed public records requests, maintaining compliance with state regulations and confidentiality standards.
  • Managed city records, ensuring timely updates and accurate documentation for public access.
  • Updated documents such as municipal codes and city charters.
  • Maintained professional relationships with constituents, addressing concerns and providing information on local government operations.
  • Administered oaths of office for elected officials, upholding the integrity of the democratic process within the community.
  • Updated operational records or licensing information using computer terminals.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.

CUSTOMER SERVICE TELEPHONE COMMUNICATION

ONSOURCE
01.2016 - 01.2017
  • Answer calls promptly.
  • Problem solving skills. Customer do not always self-diagnose their issue correctly.
  • Strong Interpersonal Skills.
  • Pleasant Phone Voice.
  • Conflict resolution.
  • Guide customers through the App application.
  • Email, fax and send paperwork to proceed application.
  • Make appointment for customer service.

ASSISTANT FOR CHILDCARE

FIOR CHILDCARE
01.2014 - 01.2015
  • Perform other related duties as assigned or request.
  • Supervise children inside daycare as well as outside.
  • 4 to 8 children from 1- 4 years old.
  • Ensures active supervision and safety of all children in the daycare.
  • Also I assist my supervisor of taking care of children as bathing children, changing diapers feeding the children and making sure they take their nap time.

FAST FOOD CASHIER/GUESS SERVICE ATTENDANT

UFOOD GRILL
01.2009 - 01.2010
  • I have the ability to provide a cash exchange for the customer purchase.
  • Processed customer order.
  • Prepare take out.
  • Successfully handled 8 customers at the same time on a particularly busy day at the restaurant.
  • Cleaned and organized eating, service and sitting area.

Education

High School Diploma -

Liberty High School
Brattleboro, VT
02-2022

Skills

  • Chrome
  • Dell
  • Mac
  • Customer Service
  • Computer
  • Telephone
  • Fax
  • Printers

Certification

  • Notary Public of Massachusetts, Secretary of the Commonwealth of Massachusetts - 12/13/2023-12/13/2030

Notary Public in Massachusetts

Witness signatures, certifying copies of documents 

Timeline

City Clerk

Secretary of the Commonwealth of Massachusetts
07.2023 - 07.2024

CUSTOMER SERVICE TELEPHONE COMMUNICATION

ONSOURCE
01.2016 - 01.2017

ASSISTANT FOR CHILDCARE

FIOR CHILDCARE
01.2014 - 01.2015

FAST FOOD CASHIER/GUESS SERVICE ATTENDANT

UFOOD GRILL
01.2009 - 01.2010

High School Diploma -

Liberty High School

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