Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Sommers

Murray,UT

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

Spa Manager

Sanctuary Day Spa & Salon
Sandy, UT
05.2018 - Current
  • Managed the daily operations of the spa, including hiring, training and scheduling staff members, ordering supplies and maintaining inventories.
  • Responsible for overseeing 30+ employees, including spa team members and support staff for a family owned day spa.
  • Conducted regular staff meetings to ensure consistency in service delivery.
  • Implemented effective inventory management systems for tracking stock levels and ordering supplies when necessary.
  • Evaluated employee performance on an ongoing basis; provided feedback to enhance productivity levels.
  • Identified opportunities for process improvements within the spa's operational structure.
  • Coordinated special events such as bridal showers, corporate wellness retreats and other promotional activities.

Spa Manager

Sancus Energy & Power
Farmington, UT
05.2016 - 05.2018
  • Developed and implemented spa services policies, procedures and standards.
  • Actively recruited and trained qualified professionals for all spa positions.
  • Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
  • Conducted regular staff meetings to ensure consistency in service delivery.

Licensed Massage Therapist

Sanctuary Day Spa
Sandy, UT
08.2011 - 05.2016
  • Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
  • Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
  • Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
  • Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
  • Managed front desk operations such as scheduling appointments, checking out patients or answering phone calls.
  • Promoted additional services offered by the practice such as hot stone massage therapy or aromatherapy sessions.

Education

Certificate / Diploma - Massage Therapy

Utah College of Massage Therapy Inc
Salt Lake City, UT
10-2008

Skills

  • Schedule Coordination
  • Facility Maintenance
  • Staff Management
  • Assignment Delegation
  • Employee Coaching
  • Performance Evaluations
  • Hiring Procedures
  • Attention to Detail
  • Analytical Skills
  • Professionalism
  • Telephone Etiquette
  • Reliability

Timeline

Spa Manager

Sanctuary Day Spa & Salon
05.2018 - Current

Spa Manager

Sancus Energy & Power
05.2016 - 05.2018

Licensed Massage Therapist

Sanctuary Day Spa
08.2011 - 05.2016

Certificate / Diploma - Massage Therapy

Utah College of Massage Therapy Inc

Similar Profiles

CREATE PROFILE
Amber Sommers