Amber Spencer
Reno,NV
Summary
Driven entrepreneur with a strong background in managing businesses, building client relationships, and driving growth. Experience in helping businesses streamline operations and develop strategies for success. Comfortable with public speaking and building strong networks. Looking for a Business Development role where I can bring my skills in creating and nurturing partnerships between customers and local branches.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
The Business Reset
07.2023 - Current
- Launched an online business platform that helps small and mid-sized business owners improve their operations, set new goals, and find growth opportunities
- Worked closely with over 50 business owners to analyze their challenges and develop action plans for long-term success
- Hosted public speaking events for small businesses and organizations, sharing insights on business strategy, goal setting, and efficiency improvements
- Ran workshops and webinars to guide business owners in streamlining their operations and adapting to market changes
- Built a strong online community where business owners can network and share ideas.
Owner
Northern Nevada Permanent Makeup
01.2015 - 01.2024
- Managed all aspects of a successful permanent makeup studio, including client acquisition, service delivery, and daily operations
- Developed and executed strategies that increased annual revenue by 20% year-over-year
- Built strong, lasting relationships with clients, vendors, and partners, resulting in a 30% increase in referral business
- Led marketing efforts, including partnerships with local businesses, that boosted the brand’s visibility in Northern Nevada
- Oversaw financial management and staff development, ensuring smooth operations and high customer satisfaction.
Cosmetology Instructor
Academy Of Hair Design, Las Vegas
01.2010 - 01.2015
- Taught cosmetology courses, focusing on both technical skills and professional development
- Developed a curriculum that prepared students for success in the beauty industry, with an emphasis on client relationships and business management
- Built connections with local businesses and organized internships and networking opportunities for students
- Mentored students on customer service and business strategy, leading to a 70% career rate among graduates.
Education
Cosmetology License -
Academy of Hair Design
Las Vegas, NVNo Degree - Business Communications
UNLV
Las Vegas, NVSkills
- Business Development
- Building Client Relationships
- Market Research
- Strategic Partnerships
- Sales and Marketing
- Public Speaking and Workshops
- Team Leadership
- Customer Retention
Certification
- Business Coach Certification, 2023
- Small Business Alliance, 2022
- Permanent Makeup Tech, 2015
- Cosmetology Instructor, 2010
- Cosmetology License, 2008
Affiliations
- Reno Small Business Alliance, Member
Timeline
Owner
The Business Reset
07.2023 - Current
Owner
Northern Nevada Permanent Makeup
01.2015 - 01.2024
Cosmetology Instructor
Academy Of Hair Design, Las Vegas
01.2010 - 01.2015
Cosmetology License -
Academy of Hair Design
No Degree - Business Communications
UNLV