Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

amber staats

Mechanicsburg,PA

Summary

Experienced and dedicated professional with a strong background in customer service and teamwork. High school graduate in 2024, actively employed since April 2020. Holds valid CPR, AED, and First Aid certifications until 2026. Thrives in fast-paced environments, consistently delivering exceptional service and collaborating effectively with colleagues. Committed to providing outstanding customer experiences and contributing to team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

ExpressCare Urgent Care Centers
Bel Air, MD
09.2024 - Current
  • Greeted and welcomed guests, providing a positive first impression of the company
  • Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
  • Scheduled appointments and maintained an organized calendar for multiple staff members
  • Efficiently handled all incoming and outgoing mail, packages, and deliveries

Lifeguard

Great Wolf Lodge
Perryville, MD
05.2023 - 05.2024
  • I was in a constant rotation of Lifeguards who ensured safety at our pools, tops of slides and bottoms of slides
  • At the end of the night we would clean the park and in the morning we test rode slides and checked chemicals

Fan Host

Ripken Baseball
Aberdeen, MD
04.2021 - 05.2024
  • I would welcome fan hosts into the park and I was a kids zone worker
  • In the kids zone I made sure everyone had their breaks and I also sold wristbands and tokens for kids and ensured their safety on our attractions

Education

High school diploma -

Aberdeen High School
Aberdeen, MD
05.2024

Skills

  • Cleaning Experience
  • Host/Hostess
  • Lifeguard
  • Customer service
  • Management
  • Bussing

Certification

  • Driver's License, 04/2022, 04/2027
  • CPR Certification, 05/2024, 05/2026
  • AED Certification, 05/2024, 05/2026
  • First Aid Certification, 05/2024, 05/2026
  • Certified Pool Operator, 03/2024, 06/2027

Personal Information

Age: 18

References

Morgan McFaul (Current Manager)

(443) 987-0750

Angela Cox (Clinical Manager)

(443) 876-8081

Kaitlyn Schaub (Co Worker)

(443) 876-7419

Timeline

Front Desk Receptionist

ExpressCare Urgent Care Centers
09.2024 - Current

Lifeguard

Great Wolf Lodge
05.2023 - 05.2024

Fan Host

Ripken Baseball
04.2021 - 05.2024

High school diploma -

Aberdeen High School
amber staats