Hardworking Billing and Office Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Offering 13 years of experience in outpatient Radiology.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office/Billing Manager
Yuba City Advanced Imaging
03.2010 - 04.2023
Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Resourcefully used various coding books, procedure manuals, and on-line encoders.
Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes for radiology exams.
Checked patient insurance, demographic, and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Receptionist
In The Tropics Tanning Salon
10.2008 - 09.2009
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Courtesy Clerk
Save Mart
08.2007 - 10.2008
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Helped customers take merchandise out of store and loaded items into vehicles.
Assisted customers with large purchases by carrying items to vehicles.
Returned unwanted items to correct store locations and restocked shelves.