Amber Subler
Van Wert,OH
Summary
Results-driven Branch Manager successful at overseeing diverse areas to enable business success. First-rate trainer and coach with exceptional communication and organizational abilities. Superior work ethic combined with uncompromising integrity.
History of accurately and efficiently managing monetary transactions, security, and customer relationship development. Knowledgeable about improving team sales and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Branch Leader
Flagstar Bank
Van Wert, OH
03.2025 - Current
- Led branch operations, ensuring compliance with regulatory requirements and company policies.
- Developed and implemented strategic initiatives to enhance customer experience and service efficiency.
- Mentored and trained staff on banking products, enhancing team knowledge and performance levels.
- Analyzed performance metrics to identify process improvements, driving operational excellence within the branch.
- Promoted a positive work environment by addressing employee concerns promptly and fostering open lines of communication between staff members at all levels of the organization.
- Established strong relationships with clients to foster trust, loyalty, and long-term business partnerships.
- Complied with regulatory guidelines and requirements.
Branch Supervisor
Farmers & Merchants State Bank
Decatur, IN
01.2023 - 03.2025
- Oversee on-site Consumer Banking team’s execution of daily tasks
- Maintain all operational and risk management standards
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Scheduling
- Meet all compliance requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, and Suspicious Activity reporting, as well as other lending and deposit compliance requirements
- Consultative Sales
- Lending
- Opening new accounts
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Branch Manager II
U.S. Bank
Van Wert, OH
09.2021 - 11.2022
- Oversee on-site Consumer Banking team’s execution of daily tasks
- Recruit, coach, develop, mentor and train team members
- Act as a liaison between Bankers and Bank partners
- Act as a resource for all Consumer Bankers
- Meet all compliance requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, and Suspicious Activity reporting, as well as other lending and deposit compliance requirements.
- Assessed employee performance and developed improvement plans.
Relationship Manager II
First Financial Bank
Rockford & Paulding, OH
03.2011 - 09.2021
- Oversee on-site Consumer Banking team’s execution of daily tasks
- Coach and manage team performance to goals
- Act as a liaison between clients and Bank partners
- Act as a resource for all Consumer Bankers
- Loan Officer- Obtained NMLS
- Open new accounts
- Run a teller window drawer as necessary
- Support Client portfolio efforts
- Maintain all operational and risk management standards
- Meet all compliance requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, and Suspicious Activity reporting, as well as other lending and deposit compliance requirements.
Education
Associates Degree - Business management/Accounting
Kaplan University
05-2008
Skills
- Performance Management
- Financial Analysis
- Customer Service
- Sales Strategies
- Financial Reporting
- Budget Management
- Schedule Management
- Teamwork and Collaboration
- Excellent Communication
- Multitasking Abilities
- Motivational Leadership
- Task Prioritization
- Staff Development and Training
Affiliations
- Van Wert County Cancer Society
- Mercer County Leadership in Action participant
- Chamber of Commerce Member Rockford, OH
Certification
- Ohio Notary Public
- Client Conversation Champion, First Financial Bank
- HUB Leader, First Financial Bank
- Impact Mentor, First Financial Bank
Timeline
Assistant Branch Leader
Flagstar Bank
03.2025 - Current
Branch Supervisor
Farmers & Merchants State Bank
01.2023 - 03.2025
Branch Manager II
U.S. Bank
09.2021 - 11.2022
Relationship Manager II
First Financial Bank
03.2011 - 09.2021
Associates Degree - Business management/Accounting
Kaplan University
References
- Kyle Luth, 260-508-6564, Kyleluth85@gmail.com
- Nicole Money, 419-203-4954, nlmoney@gmail.com
- Kelly Lloyd, 419-667-4515