Amber Summers
Bristol ,Fl
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Longbills. Proven ability to enhance guest engagement and satisfaction through personalized service and effective cash handling. Recognized for efficiently managing food orders and collaborating with kitchen staff to deliver high-quality dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Longbills
Cape San Blas Fl
10.2023 - Current
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and quality presentation.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new servers on menu knowledge and service protocols.
- Handled cash transactions accurately while processing payments for orders.
- Upsold daily specials and promotions to increase customer satisfaction and sales.
- Resolved customer complaints promptly, ensuring positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Fiddlers
Blountstown, FL
10.2021 - 10.2023
Server
Sandbar and Grille
Blountstown
08.2018 - 10.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in managing food orders, ensuring accuracy and efficiency.
- Collaborated with kitchen staff to maintain quality of dishes served.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Education
High School Diploma -
Blountstown High School
Blountstown, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Longbills
10.2023 - Current
Server
Fiddlers
10.2021 - 10.2023
Server
Sandbar and Grille
08.2018 - 10.2023
High School Diploma -
Blountstown High School