Amber Surgenor
Tempe,Arizona
Summary
Well-qualified customer service sales agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Realtor
Keller Williams Realty, Sonoran Living
Chandler, AZ
05.2022 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
Bartender/Manager
Brunch Snob
Phoenix, AZ
12.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bartenders.
Realtor
Midland Real Estate, Alliance, State Farm
08.2020 - 01.2021
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
Bartender
State Farm Stadium
Glendale, AZ
08.2017 - 03.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
Bachelor of Science - Family and Human Development/Sociology
Arizona State University
Tempe, AZ12.2012
Skills
- Customer Service
- Teamwork and Collaboration
- Anticipating Guest Needs
- Professional Service Standards
Timeline
Realtor
Keller Williams Realty, Sonoran Living
05.2022 - Current
Bartender/Manager
Brunch Snob
12.2021 - Current
Realtor
Midland Real Estate, Alliance, State Farm
08.2020 - 01.2021
Bartender
State Farm Stadium
08.2017 - 03.2020
Bachelor of Science - Family and Human Development/Sociology
Arizona State University