Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
RegisteredNurse
Amber Swisher

Amber Swisher

Clyde

Summary

Dynamic individual with hands-on experience in clinical research and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Hendrick Health System
11.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.

Pre-Surgery Assistant

Adventist Health Castle
05.2024 - 07.2024
  • Provided pre-surgery and post-surgery services to patients and maintained patient records in EMR
  • Answered phone calls to unit and contacted physician offices to obtain patient consent for surgery and any other necessary documents needed

Unemployment Insurance Specialist I

Dept. of Labor and Industrial Relations
10.2023 - 02.2024
  • Investigated and managed all unemployment claims to ensure the timely and accurate handling of claims processing and payment

Human Resources Assistant

Arcadia Family of Companies
02.2023 - 06.2023
  • Responsible for maintaining employee files/health records
  • Contracting/Credentialing, perform background checks, ensure all mandated testing was completed, perform CNA license checks for any infractions, and any other assigned duties

Executive Accounting Assistant

City of Fairmont
10.2021 - 01.2022
  • Collection of Storm Water and Fire Fees, billing, processing payments, researching deeds, preparing/sending court and lien letters for delinquent accounts

CCA II

United BioSource LLC
02.2007 - 10.2021
  • Handled inbound/outbound calls and maintained working knowledge of programs; supervised compliance team which was responsible for non-compliance and re-education of authorized staff at facilities per FDA guidelines
  • Point of contact for assigned regions

Clinical Site Specialist/Trial Specialist

United BioSource LLC
02.2007 - 10.2021
  • Single point of contact for investigators
  • Provided support for projects, maintained working knowledge of protocols and guidelines, maintain study and Trial Master Files, teleconferences, process investigator payments, resolve queries, Investigator meetings, and regulatory documents

Sr. Eligibility Specialist

United BioSource LLC
02.2007 - 10.2021
  • Handle inbound/outbound calls, conduct general payer research, and serve as single point of contact for an assigned group of prescribers

Sr. Reimbursement Specialist

United BioSource LLC
02.2007 - 10.2021
  • Handle inbound/outbound calls, provide assistance with reimbursement inquiry requests, preparing reports for prescribers for vaccines using CPT codes, single point of contact, and maintained working knowledge of program guidelines

Customer Service Representative; Comcast Cable

Aegis Communications
05.2006 - 02.2007
  • Assisting customers with new and existing services/processing payments and work orders

Clinical Assistant

WVU/Ruby Memorial Hospital
11.1997 - 11.2001
  • Performed all aspects of patient care, vitals, EKG, and phlebotomy

Unit Clerk

WVU/Ruby Memorial Hospital
11.1997 - 11.2001
  • Handled unit by assigning/discharging patients in the database, referrals to other facilities; assisting all visitors to unit, and routing all calls appropriately

Education

Medical Assistant Degree - Medical Assisting

OIC Training Academy
Fairmont, WV

Bachelor of Arts - Honors

Fairmont State University
Fairmont, WV
11-2022

Skills

  • Time Management
  • Attention to Detail
  • CTMS
  • ADP Workforce
  • EDC
  • EMR
  • Word
  • Excel
  • HIPAA compliance
  • Medical terminology
  • Patient scheduling
  • Specimens collection and processing

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Supervised team of five staff members.
  • Documented and resolved non-compliance which led to compliance of staff.
  • Recognized for outstanding dedication to patient care.

Certification

  • Basic Life Support (BLS) - American Heart Association.

Languages

English
Native or Bilingual

Timeline

Certified Medical Assistant

Hendrick Health System
11.2024 - Current

Pre-Surgery Assistant

Adventist Health Castle
05.2024 - 07.2024

Unemployment Insurance Specialist I

Dept. of Labor and Industrial Relations
10.2023 - 02.2024

Human Resources Assistant

Arcadia Family of Companies
02.2023 - 06.2023

Executive Accounting Assistant

City of Fairmont
10.2021 - 01.2022

CCA II

United BioSource LLC
02.2007 - 10.2021

Clinical Site Specialist/Trial Specialist

United BioSource LLC
02.2007 - 10.2021

Sr. Eligibility Specialist

United BioSource LLC
02.2007 - 10.2021

Sr. Reimbursement Specialist

United BioSource LLC
02.2007 - 10.2021

Customer Service Representative; Comcast Cable

Aegis Communications
05.2006 - 02.2007

Clinical Assistant

WVU/Ruby Memorial Hospital
11.1997 - 11.2001

Unit Clerk

WVU/Ruby Memorial Hospital
11.1997 - 11.2001

Medical Assistant Degree - Medical Assisting

OIC Training Academy

Bachelor of Arts - Honors

Fairmont State University

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