Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Tappin

Cordova,TN

Summary

Detail-oriented healthcare professional with over 8 years in patient access and claims processing. Expertise in medical billing, effective communication, and problem-solving, contributing to improved patient registration and seamless insurance verification.

Overview

10
10
years of professional experience

Work History

Patient Access Representative

Baptist Women's Hospital
Memphis, TN
10.2017 - Current

Registers patients accurately, efficiently and professionally to ensure data base integrity and facility claims processing.

Verified patient insurance benefits eligibility.

Applies financial screening guidelines to ensure proper procedures are followed in obtaining upfront collections for the specific facility.

  • Coordinated insurance verification and eligibility checks, enhancing patient access to services.
  • Completes assigned goals
  • Performs other duties as assigned, to include health screening.
  • Schedule patients appointments and coordinate follow-up care for patients needs

Claims Specialist

Express Scripts
Memphis, TN
12.2015 - 07.2017

Prepares and review claims for billing accuracy required by policy, including but limited to codes, modifiers, pricing, dates and prior authorization.

  • Audited processed claims to maintain accuracy and identify discrepancies for resolution.
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
  • Follow up on unpaid/unresolved accounts balances on a daily basis and notes follow up response on patients accounts
  • Ensue timely requirements are met and claims are followed up on timely and appropriate manner to eliminate timely filing denial and non-payments of claims.

Education

Presently Attending - Medical Billing And Coding

Southwest Community College
Memphis, TN

Technical Diploma - Health Information Technology

Tennessee College of Applied Technology
Memphis, TN
05-2014

High School Diploma -

Craigmont High School
Memphis, TN
05-2008

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Multitasking and organization
  • Medical terminology
  • Problem-solving
  • Insurance billing
  • Team leadership
  • Medical billing
  • Verbal and written communication
  • Punctual and hardworking

Timeline

Patient Access Representative

Baptist Women's Hospital
10.2017 - Current

Claims Specialist

Express Scripts
12.2015 - 07.2017

Presently Attending - Medical Billing And Coding

Southwest Community College

Technical Diploma - Health Information Technology

Tennessee College of Applied Technology

High School Diploma -

Craigmont High School