Amber Watson
Lane,SC
Summary
Dynamic Administrative Specialist with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent, or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Specialist (Real Property)
Berkeley County Administration
06.2022 - Current
- Assist property owners in the completion of forms related to real property taxation
- Assist the public by providing excellent customer service and resolving citizen complaints.
- Takes precise messages and ensures prompt delivery to appropriate staff.
- Prepares and sorts incoming and outgoing mail.
- Answer and direct phone calls
- Other duties include: typing, scanning, creating files, copying and computer operations.
Sales Associate
UPS Store
11.2021 - 05.2022
- Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
- Other daily duties included: faxing, copying, scanning, printing, emailing, binding and notarizing documents.
- Received and processed packages for shipping.
- Received, sort and placed mail in mailboxes accurately.
- Assist customers with their passport photos.
Customer Service Cashier
IGA Grocery Store
12.2019 - 10.2021
- Checked personal identifications during alcohol and tobacco sales.
- Set up new sales displays each week with fresh merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Redeemed coupons to discount purchases.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
Associate of Applied Science - Business Administration
Williamsburg Technical College
Kingstree, SC05.2024
High School Diploma -
C.E. Murray High School
Greeleyville, SC05.2016
Skills
Notary Public
Problem Solving
Communication
Technology
Active Listening
Organization
Data Entry
Time management
Timeline
Administrative Specialist (Real Property)
Berkeley County Administration
06.2022 - Current
Sales Associate
UPS Store
11.2021 - 05.2022
Customer Service Cashier
IGA Grocery Store
12.2019 - 10.2021
Associate of Applied Science - Business Administration
Williamsburg Technical College
High School Diploma -
C.E. Murray High School
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