Area Operations Manager
Dave and Busters
- Identifying areas for cost savings without compromising service quality or employee satisfaction.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback during daily and weekly shift meetings.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Provided ongoing support to team members during times of change within the corporation or restructuring efforts.
- Trained and guide team members to maintain high productivity and performance metrics. I make weekend contests to help drive sales, upsells.