Amber Webster

• Establishing strong relationships with customers through friendly interactions and personalized service.
• Handled and resolved customer issues and complaints
• Coach crew members throughout their shift
• Worked effectively in fast-paced environments.
• Handled cash transactions accurately and efficiently

While employed at Walmart duties and responsibilities as a bakery associate included:

• Prepare fresh baked items daily are maintained out on sales floor
• Ensure proper amount of baked goods
• Maintaining sanitation of all equipment, supplies, and utensils within work area.
• Used utensils and equipment to portion, wrap and display bakery items.
• Use pallet jack to transport products or to organize bakery goods in production freezer
• Use in-store system to locate inventory and assist our customers or any item customer have trouble finding
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.

• Monitored and verified all merchandise was properly priced and labeled.
• Assisted with inventory counts and stocking of merchandise.
• Learned all required tasks quickly to maximize performance.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Assisted customers in selecting merchandise best suited to needs.
• Addressed and resolved customer complaints in polite and professional manner.

• Demonstrated excellent communication skills when interfacing with customers over phone or in-person, resulting in positive feedback and repeat business.
• Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
• Processed customer payments and balanced cash drawers.
• Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.