Amber Whelan
Waldorf ,MD
Summary
Goal-oriented Teachers Assistant offers support to students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
11
11
years of professional experience
Work History
Store Associate
Southern Maryland Blue Crabs
Waldorf, MD
04.2025 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Teachers Assistant
Our Lady’s Little Christians
Waldorf, MD
02.2022 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
Lead Technician
Mystic Cleaning Services, Inc
Waldorf, MD
04.2014 - 09.2023
- Maintained a high standard of cleanliness with meticulous attention to detail in all areas serviced.
- Reduced client complaints by addressing concerns promptly and thoroughly, ensuring complete satisfaction.
- Enhanced the cleanliness of facilities by utilizing advanced cleaning techniques and equipment.
- Delivered exceptional customer service by actively listening to client needs and providing prompt solutions or adjustments as needed.
Administrative Assistant
Remax 100
White Plains, MD
02.2015 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Associates In General Studies -
College of Southern Maryland
La Plata, MDSkills
- Customer service
- Attention to detail focus
- Positive attitude
- Effective communication
- Computer skills
Timeline
Store Associate
Southern Maryland Blue Crabs
04.2025 - Current
Teachers Assistant
Our Lady’s Little Christians
02.2022 - Current
Administrative Assistant
Remax 100
02.2015 - 08.2017
Lead Technician
Mystic Cleaning Services, Inc
04.2014 - 09.2023
Associates In General Studies -
College of Southern Maryland