Amber Whiteside
Trotwood,OH
Summary
Dedicated healthcare professional with over 14 years of experience as a Nursing Assistant, recently transitioned to the role of Medical Assistant in May 2025. A strong passion for patient care drives a commitment to delivering high-quality healthcare services, ensuring compassionate and attentive support for each patient. Proficient in various clinical skills, including EKGs, vital signs monitoring, venipuncture, and point-of-care testing, along with expertise in insurance verification and billing procedures. This unique blend of experience and dedication to healthcare significantly contributes to any medical team.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Recent graduate with foundational knowledge in Medical Assisting and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Providence Medical Group Inc
Huber Heights, OH
01.2026 - 03.2026
- Performed EKG electrode placement with high accuracy for diagnostic purposes.
- Documented patient history accurately to support informed medical decision-making.
- Monitored vital signs consistently to track changes in patient health status.
- Administered routine EKG tests to support patient diagnosis and treatment plans.
- Performed basic laboratory tests, including blood sugar and urinalysis procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Fostered positive communication among staff and patients, promoting a supportive atmosphere.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
First Priority Urgent Care
Trotwood, OH
10.2025 - 01.2026
- Proficient with EKG electrode placement (within 90% accuracy)
- Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
- Knowledgeable of insurance coding and administrative procedures
- Proven ability to read and perform vital signs
- Understand basic dosage calculations
- Ability to recognize cardiac rhythms
- Skilled at accurately documenting patient history
- Ability to recognize cardiac rhythms
- Skilled at accurately documenting patient history
- Proven ability to read and perform vital signs
- Medical Assistant (Externship) - 5130 Salem Ave Trotwood, OH 45426
NA - Cardiovascular Stepdown
Kettering Health Network @ Kettering Health Dayton (Grandview Hospital)
Dayton, OH
08.2024 - 10.2025
- Conducted EKG tests to support accurate diagnosis and treatment planning for patients.
- Executed vital sign measurements as needed to support patient care protocols.
- Conducted bedside glucose tests to facilitate timely medical interventions and enhance patient care.
- Oversaw patient care activities, including bathing and restroom assistance. Managed changing routines for incontinent patients to maintain dignity and hygiene. Fostered a supportive environment for patient well-being.
- Collaborated with medical teams to ensure swift and effective emergency response during code blue events.
- Conducted regular safety rounds to ensure optimal patient care and comfort.
- Monitor and report changes in patient conditions during shift handoffs.
- Support patient education by providing information on post-discharge care instructions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
STNA
Mary Scott Nursing Center
Dayton, OH
09.2023 - 05.2025
- Executed daily patient care routines, ensuring dignity and cleanliness for incontinent patients through bathing and changing procedures.
- Executed vital sign measurements as needed to support patient care and assessment.
- Coordinated snack service for patients, maintaining a focus on dietary preferences and nutritional needs.
- Coordinated with kitchen staff to assist in meal assembly and delivery for optimal service efficiency.
- Coordinated smoke break schedules for patients to support their personal needs.
- Documented patient information accurately to support effective healthcare delivery and communication.
- Conducted routine safety rounds to maintain a comfortable environment for patients.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Education
Medical Assisting
Ross Medical Education Center
Fairborn, OH01-2026
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Direct patient care
- Patient-focused care
- Phlebotomy
- Data entry
- Immunization administration
- CPR
- Phlebotomy techniques
- Specimens collection and processing
- Maintaining confidentiality
- Professionalism and ethics
- Laboratory specimen collection
- Medical procedures
- Insurance verification
- Medical records management
- Appointment setting
- Patient care coordination
- Sterilization techniques
- Patient flow management
- Trustworthy companion
- Complex Problem-solving
- Sterile technique
- Equipment sterilization
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Professional bedside manner
- Payment collection
- Healthcare software proficiency
- Emergency response preparedness
- Medical equipment operation
- Family education
Certification
- May 2012 - Present
- STNA, OHIO State Tested Nursing Assistant
Timeline
Medical Assistant
Providence Medical Group Inc
01.2026 - 03.2026
First Priority Urgent Care
10.2025 - 01.2026
NA - Cardiovascular Stepdown
Kettering Health Network @ Kettering Health Dayton (Grandview Hospital)
08.2024 - 10.2025
STNA
Mary Scott Nursing Center
09.2023 - 05.2025
Medical Assisting
Ross Medical Education Center