Stefany Gracia
Lombard,IL
Summary
Energetically propelled customer satisfaction through expert issue resolution and top-notch service, demonstrating exceptional sales expertise and interpersonal skills. Mastered multiple priorities, fostering team cooperation and enhancing training methods. Achieved precise cash handling and contributed to significant sales events at locations like Boost Mobile, showcasing a blend of hard and soft skills. Has a mix of multiple skills and quick learner to acquire more.
Overview
8
8
years of professional experience
Work History
Production Worker
Panera
08.2023 - Current
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Made sure that products were produced on time and are of good quality.
Team Lead
Panera Bread
02.2021 - 03.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Customized training strategies based on individual knowledge, experience, and strengths.
Retail Sales Associate
Boost Moblie
06.2017 - 11.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Supported store management in planning and executing seasonal promotions and sales events.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Billing Assistant
MedTech Healthcare
06.2016 - 06.2017
- Filed and updated patient information and medical records with meticulous data entry and management.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
Associates In Art - Liberal Arts
College of Dupage
Glen Ellyn, IL05.2022
Diploma -
West Leyden High School
Northlake, IL05.2017
Skills
- Customer Service
- Sales expertise
- Multiple Priorities Management
- Team Cooperation
- Strong Communication and Interpersonal Skills
Languages
Spanish
Native or Bilingual
French
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Photography
Writing
Timeline
Production Worker
Panera
08.2023 - Current
Team Lead
Panera Bread
02.2021 - 03.2022
Retail Sales Associate
Boost Moblie
06.2017 - 11.2017
Billing Assistant
MedTech Healthcare
06.2016 - 06.2017
Associates In Art - Liberal Arts
College of Dupage
Diploma -
West Leyden High School
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