Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ambereen Hussain

Brooklyn,NY

Summary

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.

Overview

2
2
years of professional experience

Work History

Shift Manager

McDonald's
Brooklyn
10.2023 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Team Leader

Burlington
Brooklyn, NY
07.2023 - 08.2023
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.

Education

Bachelor of Mathematics - Teacher Education

City College of New York of The City University of New York, The
New York, NY
06-2028

High School Diploma -

Clara Barton High School
Brooklyn, NY
06-2024

Skills

  • Supply Ordering
  • Quality Assurance
  • Safety Compliance
  • Schedule oversight
  • Team Development
  • Accurate money handling
  • Energetic and Enthusiastic
  • Cash Handling
  • Workplace Safety
  • Punctual and Reliable

Timeline

Shift Manager

McDonald's
10.2023 - Current

Team Leader

Burlington
07.2023 - 08.2023

Bachelor of Mathematics - Teacher Education

City College of New York of The City University of New York, The

High School Diploma -

Clara Barton High School
Ambereen Hussain