Amberly Selk
Charlotte,NC
Summary
Dynamic professional with proven expertise in customer service and cash handling, honed across roles at Top Golf and other notable establishments. Excelled in creating memorable guest experiences and streamlining operations to enhance workplace cleanliness. Skilled in upselling techniques, significantly contributing to revenue growth. Demonstrates strong interpersonal skills and financial accuracy, ensuring customer satisfaction and operational efficiency.
Adaptable professional with background in fast-paced restaurant environment, looking to transition into a new field with new skills to learn.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Bad Daddy's Burger Bar
10.2023 - 08.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Bartender
Top Golf
11.2022 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bistro Server
Cowans Ford Country Club
08.2024 - Current
- Maintained a clean and organized dining area, contributing to an enjoyable dining experience for guests.
- Coordinated private events at the bistro successfully, managing all aspects from reservations to menu customization.
Sales Associate
REI Co-op
03.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Harris Teeter
04.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked after school hours.
- Operated cash register for cash, check, and credit card transactions.
Education
High School Diploma -
Mountain Island Charter School
13440 Lucia Riverbend Hwy, Mt Holly NC03-2020
Skills
- Customer service
- Work place cleanliness
- Cash handling
- Upselling techniques
Accomplishments
- Achieved Bronze and Silver Awards in Girl Scouts.
- Completed NYLT, SEALS and YWLI. All overnight Leadership programs through scouting.
Timeline
Bistro Server
Cowans Ford Country Club
08.2024 - Current
Restaurant Waiter
Bad Daddy's Burger Bar
10.2023 - 08.2024
Bartender
Top Golf
11.2022 - 09.2023
Sales Associate
REI Co-op
03.2021 - 08.2022
Cashier
Harris Teeter
04.2019 - 01.2020
High School Diploma -
Mountain Island Charter School
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