AMBERLYNN HERNANDEZ
Coachella,California
Summary
Proven ability to deliver exceptional customer service and promptly address customer concerns. Skilled in problem-solving and adept at managing multiple tasks in a dynamic setting. Eager to leverage strong communication, interpersonal, and organizational skills to achieve objectives. Recognized for reliability, a strong work ethic, and the ability to seamlessly transition into new responsibilities and work environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Thermal Club
Thermal, CA
01.2025 - Current
- Maintained a high level of professionalism while servicing high-profile clientele.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
The Bunny Tea
La Quinta, California
07.2023 - 01.2025
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Server
Ironwood Country Club
Palm Desert, CA
11.2022 - 05.2023
- Provided attentive service during high volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
LEAD CASHIER
Tru Self Care Boutique
Coachella, California
12.2020 - 02.2022
- Assisted customers with product selection inquiries, resolving issues quickly and professionally when necessary.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
Education
High School Diploma -
Coachella Valley High School
Thermal, CAASSOCIATE IN SCIENCE (A.S.) - HEALTH SCIENCE
College of The Desert
Palm Desert, CALIFORNIA12.2023
Skills
- Customer Satisfaction
- Time Management
- Strong Multitasker
- Strong Teamwork Skills
Certification
Food Handlers Certification
Basic Life Support- BLS
CPR (Adult / Child / Infant / Choking)
AED / First Aid
Timeline
Server
Thermal Club
01.2025 - Current
Barista
The Bunny Tea
07.2023 - 01.2025
Server
Ironwood Country Club
11.2022 - 05.2023
LEAD CASHIER
Tru Self Care Boutique
12.2020 - 02.2022
ASSOCIATE IN SCIENCE (A.S.) - HEALTH SCIENCE
College of The Desert
High School Diploma -
Coachella Valley High School