Ambrea Crouch

Adept at navigating high-stress situations, I excelled as a Customer Service Representative at Afni, where my ability to resolve conflicts and enhance customer loyalty through empathy significantly contributed to repeat business. Skilled in both critical thinking and Microsoft Excel, I consistently delivered solutions that aligned with customer needs and drove sales growth.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.