Ambreana Horace
Fayetteville,NC
Summary
Accomplished Automated Logistical Specialist with a proven track record at the United States Army, enhancing operational efficiencies and exceeding production goals. Expert in procurement processes and warehouse operations, coupled with exceptional teamwork and problem-solving abilities. Achieved significant improvements in inventory control and team performance, demonstrating a commitment to excellence and a positive attitude.
Overview
6
6
years of professional experience
Work History
92A Automated Logistical Specialist
United States Army
06.2019 - Current
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Monitored production levels and implemented measures to increase output.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Enforced team adherence to safety regulations and protocols.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Handled day-to-day shipping and receiving overseeing more than 15 packages per day.
- Monitored progress of tasks to provide feedback for improvement.
- Met or exceeded production goals and objectives by following strict procedures.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Maintained accurate records of team attendance and documented disciplinary actions.
Cashier Team Lead
Dairy Queen Grill & Chill
12.2018 - 06.2019
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Cultivated strong working relationships with colleagues across departments to facilitate smooth operations.
- Assisted with merchandise restocking as needed, helping maintain optimal product availability on the sales floor.
- Managed efficient break rotations for cashier staff, maintaining consistent service levels throughout the day.
- Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
- Collaborated with management to implement effective inventory control measures, reducing shrinkage rates.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS cash register and equipment to collect payments.
- Lifted up to 50 pounds at once and used a forklift to move heavier loads.
Education
No Degree - General Studies
American Public University System
Charles Town, WV05.2027
Skills
- Shipping and receiving
- Procurement processes
- Warehouse Operations
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Business Continuity
- Access Control
- Application security
- Information assurance
Additional Information
- Recently switched to the University of Maryland Global Campus to pursue my Bachelor's degree in Cybersecurity.
Timeline
92A Automated Logistical Specialist
United States Army
06.2019 - Current
Cashier Team Lead
Dairy Queen Grill & Chill
12.2018 - 06.2019
No Degree - General Studies
American Public University System