Ambri Sparks
Columbus,OH
Summary
Experienced with managing tables and providing exceptional service to guests in fast-paced environments. Supportive and positive attitude while tending to multiple tasks. Able to apply communication skills to collaborate with team members and create a welcoming atmosphere. Consistently maintaining a strong work ethic and willingness to accomplish tasks at hand efficiently and effectively.
Overview
6
6
years of professional experience
Work History
Server
First Watch Daytime Cafe
Pickerington, OH
03.2021 - Current
- Serve food and beverages promptly to guests while ensuring great customer service throughout their experience.
- Work with POS system for placing orders, managing bills and cash handling.
- Expedite and accurately deliver food to the tables, which includes quality control and attention to detail.
- Ensure that workplace is clean and well kept at all times for efficiency and overall cleanliness.
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistent communication with team members during busy shifts for efficient workflow and overall excellent guest experiences.
Barista
Starbucks
North Bend, WA
11.2019 - 10.2020
- Memorized and crafted assorted beverages accurately and promptly for customers while providing great customer service.
- Encouraged a welcoming atmosphere by greeting customers with a friendly demeanor and directly addressing their requests.
- Placed orders through the POS system, for both drive-through and dine-in customers.
- Maintained a clean and organized workspace for productivity and safety. This included cleaning counters, machines, utensils, and seating areas consistently.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create a wide variety of hot and cold beverages.
Education
High School Diploma -
Mount Si High School
Snoqualmie, WASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Timeline
Server
First Watch Daytime Cafe
03.2021 - Current
Barista
Starbucks
11.2019 - 10.2020
High School Diploma -
Mount Si High School