Ambrosia Anderson
Lima
Summary
Results-driven manager with expertise in inventory management, quality assurance, and team training. Proven ability to streamline operations and enhance customer satisfaction through effective process improvement and compliance auditing.
Overview
16
16
years of professional experience
Work History
Manager
Cashland
Lima
10.2023 - 02.2026
- Supervised daily operations and ensured compliance with company policies.
- Trained team members in customer service and cash handling procedures to enhance service delivery.
- Managed inventory levels and coordinated stock replenishment processes.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Streamlined workflow processes to enhance operational efficiency in store operations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached and mentored team members to elevate their job performance and service quality.
Quality Lead
BEF Foods
Lima
11.2016 - 08.2023
- Ensured compliance with food safety regulations and quality standards to uphold product integrity.
- Led quality control audits to assess product consistency and safety.
- Developed and delivered training programs for staff on quality assurance best practices to enhance team competency.
- Collaborated with production teams to troubleshoot quality issues.
- Analyzed product samples to maintain high-quality benchmarks.
- Implemented quality improvement initiatives across departments to elevate overall product quality.
- Conducted regular inspections of manufacturing processes and equipment.
- Developed and implemented corrective action plans for identified issues.
- Provided guidance to production teams on best practices for ensuring consistent product quality.
Quality Control Technician
Nelson Staffing
Lima
08.2010 - 08.2015
- Conducted routine inspections of products for quality compliance.
- Utilized testing equipment to assess product specifications.
- Documented quality issues and initiated corrective actions to prevent reoccurrence.
- Collaborated with production teams to establish and uphold quality standards.
- Maintained accurate records of product inspection results and communicated findings to management.
- Monitored production processes for adherence to safety regulations.
- Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
Education
GED -
Lima City Schools
Lima, OHSkills
- Inventory management
- Quality assurance
- Process improvement
- Compliance auditing
- Team training
- Client relations
Timeline
Manager
Cashland
10.2023 - 02.2026
Quality Lead
BEF Foods
11.2016 - 08.2023
Quality Control Technician
Nelson Staffing
08.2010 - 08.2015
GED -
Lima City Schools