Ambrosia Duran
Chino Hills,CA
Summary
Observant technician skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Hairstylist
Ambiance Day Spa
03.2021 - Current
- Educate customers on products to maximize benefits.
- Process payments, entering sales for prompt customer service.
- Schedule customer appointments and rearranged individual time slots to meet demand.
- Suggest treatments and styles to suit customer appearance and fashion choices.
- Determine appropriate hair treatments based on conditions and textures.
- Complete safety training and certifications to minimize risk of infection or injury to customers.
- Increase salon revenue by upselling products and additional treatments during appointments.
Hairstylist
Clippings Hair Design
06.2018 - 02.2021
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create positive work environment and share best practices.
- Built loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Consistently maintained cleanliness of workspace, ensuring safe and welcoming environment for clients.
- Participated in industry events to stay current on trends and continuously improve personal skills as hairstylist.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Prepared detailed reports on inventory levels, providing valuable information for decision-making purposes.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Education
Licensed Cosmetologist -
Marinello School of Beauty
Ontario, CA05.2011
Skills
- Digital Recordkeeping
- Scheduling
- Tool, Equipment and Surface Sanitizing
- Customer Consultations
- Data Entry
- Razor Cutting Expertise
- Beauty Treatment Recommendation
- Work Station Cleaning
- Product Knowledge
- Data Collection
Timeline
Hairstylist
Ambiance Day Spa
03.2021 - Current
Hairstylist
Clippings Hair Design
06.2018 - 02.2021
Licensed Cosmetologist -
Marinello School of Beauty
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