Ambrosio Kennedy
Spokane,WA
Summary
Results-driven Service Sales Representative with a proven track record in client relationship management, contract negotiation, and service delivery. Expertise includes managing over 250 client accounts monthly, successfully upselling safety products, and retaining at-risk contracts through strategic engagement. Proficient in coordinating service teams, crafting compelling proposals, and nurturing long-term customer relationships that drive business growth. Prepared to leverage extensive professional client knowledge and an entrepreneurial mindset in a Service Account Manager role to elevate client satisfaction and enhance operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Sales Representative
Cintas First Aid and Safety
Spokane, WA
07.2022 - Current
- Manage 250+ client accounts monthly, ensuring compliance and satisfaction.
- Executed upselling strategies for over 200 safety products monthly, driving consistent revenue growth.
- Facilitated negotiation and secured 36-month service agreements to enhance client loyalty.
- Implemented strategies to recover and retain at-risk contracts, thereby improving overall retention metrics.
- Engaged with cross-functional teams to identify and strategize future sales opportunities.
Warehouse Worker
Edge Construction Supply
Spokane, WA
03.2021 - 07.2022
- Executed accurate and efficient fulfillment of customer orders.
- Executed unloading and stocking of freight to ensure efficient inventory management.
- Assisted in maintaining a clean and organized workspace to meet safety standards.
- Coordinated with team members to enhance workflow and streamline order processing operations.
- Recorded shipping and receiving activities with precision in inventory management system.
Medical Sales Recruiter Intern
Career Search International
Spokane, WA
01.2019 - 05.2019
- Facilitated briefing meetings with hiring managers to align on recruitment needs and expectations.
- Executed candidate screening and interview processes through LinkedIn and various platforms.
- Executed strategic market analysis to enhance recruitment efforts by identifying top talent and industry trends.
- Utilized applicant tracking systems to streamline candidate management throughout the hiring process.
- Facilitated timely feedback delivery to candidates, enhancing overall recruitment experience.
- Executed advanced search techniques on LinkedIn Recruiter to identify and engage passive sales professionals.
Education
Bachelor of Interdisciplinary Studies - Business ,Sociology, Communication
Eastern Washington University
Cheney, WA03.2020
Skills
- Client Relationship Management
- Contract Negotiation & Retention
- Sales Strategy & Upselling
- Service Project Coordination
- Proposal Development
- Team Collaboration
- Process improvement
- Performance improvement
- Strategic planning
- Regulatory compliance
- Network development
- Customer experience enhancement
Accomplishments
- Ranked #1 North Idaho Eastern Washington for May 2025
- Grew route by 30% in sales from August 2024 to August 2025
- Moved up account growth by 3 years by dedicated service and affective communication
Certification
- Three time “Spirit Is The Difference” Achievement Winner
- Q4 Summit Club 2025
- Junior Toastmasters Certification
Timeline
Service Sales Representative
Cintas First Aid and Safety
07.2022 - Current
Warehouse Worker
Edge Construction Supply
03.2021 - 07.2022
Medical Sales Recruiter Intern
Career Search International
01.2019 - 05.2019
Bachelor of Interdisciplinary Studies - Business ,Sociology, Communication
Eastern Washington University