Ambrus Clayton
Arlington,TX
Summary
Dynamic Team Lead at Chick-fil-A with a proven track record in enhancing customer satisfaction through effective conflict resolution and attentive service. Skilled in cash handling and management, I successfully trained and mentored staff, fostering a collaborative environment that improved performance and retention rates. Committed to excellence in fast-paced settings.
Overview
24
24
years of professional experience
Work History
Team Lead
Chick-fil-A
3041 W Camp Wisdom Rd, Grand Prairie, Tx 75052
12.2001 - Current
- Supervised daily operations to ensure high-quality customer service and adherence to company standards.
- Trained and mentored team members, fostering a collaborative work environment and improving staff performance.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints promptly, improving satisfaction and retention rates.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
High School Diploma -
Home Schooled
Arlington, TX05-2024
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Cash handling and management
Timeline
Team Lead
Chick-fil-A
12.2001 - Current
High School Diploma -
Home Schooled