Amed Moukoro
East Orange,NJ
Summary
Dynamic leader with a proven track record at Hess Corporation, excelling in process optimization and effective communication. Spearheaded revenue improvement programs and team development, achieving significant operational efficiencies. Expert in client relationship building and conflict resolution, consistently enhancing client satisfaction and workplace productivity.
Overview
24
24
years of professional experience
Work History
Property Manager
BlackStone-360
03.2015 - 09.2024
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Implemented processes to provide residents benefits of clean, safe and well-maintained community.
- Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
General Manager
Hess Corporation
02.2005 - 03.2015
- Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
- Designed sales and service strategies to improve revenue and retention.
- Promoted professional skill, develope employees through effective training, management and motivation.
- Facilitated monthly and quarterly leadership workshops for stores to share best practices that optimize productivity.
Facility Manager
Sofitex
06.2000 - 07.2004
- Monitored and recorded metrics related to finances and operations to conduct daily analysis of associated costs and performance.
- Inspected equipment, facility grounds, external building structure, and systems on daily basis.
- Assessed all aspects of facility operations and employee activities to enforce and ensure adherence to workplace safety regulations.
- Held oversight of equipment maintenance, repairs, and installations scheduling and work performed.
- Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
Education
Associate of Applied Science - Strategic Organizational Leadership
Management And Strategy Institute
Vineland, NJ06.2020
Associate of Science - General Manager Certification Program
Beyond Green University
New Brunswick, NJ01.2009
Bachelor of Science - Engineering
UNPHB University
Yamoussoukro, Ivory Coast06.2003
GED -
Lycee Technique D’Abidjan
Abidjan, Ivory Coast06.1999
Skills
- Process Optimization
- Effective Communication
- Client Relations
- Conflict Resolution
- Business Process Optimization
- Team Development
- Client Relationship Building
Timeline
Property Manager
BlackStone-360
03.2015 - 09.2024
General Manager
Hess Corporation
02.2005 - 03.2015
Facility Manager
Sofitex
06.2000 - 07.2004
Associate of Applied Science - Strategic Organizational Leadership
Management And Strategy Institute
Associate of Science - General Manager Certification Program
Beyond Green University
Bachelor of Science - Engineering
UNPHB University
GED -
Lycee Technique D’Abidjan