Joshua Howard
Summary
Detail-oriented Operations and Administrative Professional with a strong background in project coordination, property management, and office operations. Experienced in managing workflows, supporting leadership, coordinating vendors, and maintaining accurate records in fast-paced environments. Proven ability to improve processes, ensure compliance, and deliver high-level customer and administrative support. Currently pursuing a Business Operations Certification at Community College of Aurora to further strengthen organizational, financial, and strategic capabilities.
Overview
13
13
years of professional experience
Work History
Property Manager
Intersolutions Staffing
Denver-Boulder Metro
05.2025 - 12.2025
- Directed onsite property management on a contract basis, ensuring leadership continuity during staffing gaps, transitions, and operational recoveries.
- Oversaw daily property operations, enhancing leasing, resident relations, rent collection, compliance, and onsite staff coordination.
- Managed leasing performance, renewals, and occupancy stabilization while maintaining Fair Housing and company SOP compliance.
- Managed resident escalations and lease enforcement, ensuring compliance and maintaining positive tenant relationships.
- Supervised maintenance workflows, unit turns, inspections, and vendor coordination to ensure timely service delivery.
- Maintained accurate records and reporting in various software.
- Quickly integrated into new properties with minimal on-boarding.
Assistant General Manager - Interim G.M.
The Scion Group
Colorado Springs
01.2024 - 05.2025
- Managed daily store operations, including scheduling and supervising staff to maintain high service standards.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Provided operational support to ensure seamless post-acquisition transitions.
- Collaborated with General Managers and regional leaders to facilitate smooth transitions during new property openings.
- Executed lease file audits, financial reviews, and asset inspections to ensure thorough due diligence.
- Analyzed financial reports to support budget planning and resource allocation.
- Collaborated with vendors to negotiate contracts for property services and supplies.
- Assisted with onboarding efforts, including system setup, staff integration, and vendor scheduling.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
Assistant Community Manager
Cortland
Colorado Springs
08.2023 - 01.2024
- Enhanced tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and managing move-outs.
- Assisted in managing property operations and resident relations.
- Managed budget for community events and activities, ensuring cost-effectiveness.
- Provided monthly reports on community metrics and progress towards goals.
- Monitored lease and renewal rental rates, providing leadership with actionable recommendations for implementation.
- Improved NOI through rent growth and expense management.
- Processed applications from prospective tenants or homeowners in a timely manner.
- Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
- Updated resident accounts with latest personal information and recent payments.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Facilitated and maintained compliance with fair housing
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
Operations Manager
SuperHost Hospitality
Lakewood
08.2021 - 08.2023
- Oversaw budgeting and financial planning to optimize resource allocation.
- Managed front desk staff, housekeeping, maintenance, security and other departments within the hotel.
- Led day-to-day hotel operations, facilitated onboarding of new team members, and updated SOPs for location openings.
- Ensured compliance with health, safety, and quality regulations across all departments.
- Assisted with vendor setup, ensured contract compliance, and implemented quality control initiatives during hotel transitions.
- Partnered with cross-functional teams to prepare for inspections and operational audits.
- Analyzed market trends to adjust pricing strategies and improve competitiveness.
- Developed and implemented marketing strategies to enhance hotel visibility.
- Established successful employee turnover and retention strategies to improve culture and boost employee experience and business outcomes.
Project Manager
Turn University
USA
05.2021 - 08.2021
- Developed detailed project plans for the turning season, including inspection workflows, punch list tracking, and inventory management, resulting in a 95% on-time completion rate.
- Managed vendor contracts and on-site crews for cleaning, maintenance, painting, and furniture logistics, ensuring quality control and adherence to budget across all units.
- Collaborated with property management teams to streamline communication and resolve real-time issues, enhancing resident satisfaction during peak transition periods.
- Led full-scale student housing turns across multiple properties, coordinating schedules, staffing, and vendors to achieve move-in readiness within tight timelines.
- Developed and maintained project plans, timelines, and budgets.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Payroll & Benefits Specialist
Georgia Cyber Academy
Atlanta
08.2020 - 05.2021
- Processed payroll, benefits, and leave administration ensuring compliance with HR standards, contributing to accurate employee compensation.
- Enhanced employee support through proactive communication and issue resolution, fostering a positive workplace environment.
- Reconciled financial reports and conducted internal audits to maintain financial integrity and accuracy.
- Managed employee payroll processing and ensured accurate calculations.
- Administered employee benefits enrollment and addressed inquiries promptly.
- Maintained employee records and updated information in HR systems.
- Performed payroll calculations, including deductions and withholdings for all employees.
- Developed procedures for the efficient processing of payroll transactions.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Created payroll-related reports for pension plans, insurance, and other benefits.
- Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
Traveling Support Manager
Bluestone Premiere
08.2020 - 05.2021
Leasing and Marketing Assistant
Harbor Group Management Company
05.2018 - 03.2020
Assistant General Manager
Fairfield Inn & Suites by Marriott
09.2017 - 05.2018
Concierge Manager
Windsor Communities
11.2015 - 09.2017
Director of Concierge Services
Culture Transformation Resources
04.2013 - 11.2015
Education
Certification - Project Management
Coursea
Online 01-2026
Certification - Business Operations Specialist
Community College of Aurora
Aurora, CO04-2026
Skills
- HOSPITALITY MANAGEMENT
- OPERATIONAL MANAGEMENT
- PROJECT MANAGEMENT
- CONTRACT MANAGEMENT
- REGULATORY COMPLIANCE
- AUDITS & DATA INTEGRITY
- FINANCIAL MANAGEMENT
- AR/AP
- DUE DILIGENCE SUPPORT
- PROCESS OPTIMIZATION
- DATA ANALYSIS
- TRANSPORTATION COORDINATION
- CROSS-FUNCTIONAL LEADERSHIP
- STAKEHOLDER/CLIENT COMMUNICATION
- ADMINISTRATIVE SUPPORT
- BUSINESS SCALING
Skills
- HOSPITALITY MANAGEMENT
- OPERATIONAL MANAGEMENT
- PROJECT MANAGEMENT
- CONTRACT MANAGEMENT
- REGULATORY COMPLIANCE
- AUDITS & DATA INTEGRITY
- FINANCIAL MANAGEMENT
- AR/AP
- DUE DILIGENCE SUPPORT
- PROCESS OPTIMIZATION
- DATA ANALYSIS
- TRANSPORTATION COORDINATION
- CROSS-FUNCTIONAL LEADERSHIP
- STAKEHOLDER/CLIENT COMMUNICATION
- ADMINISTRATIVE SUPPORT
- BUSINESS SCALING
Skills
- HOSPITALITY MANAGEMENT
- OPERATIONAL MANAGEMENT
- PROJECT MANAGEMENT
- CONTRACT MANAGEMENT
- REGULATORY COMPLIANCE
- AUDITS & DATA INTEGRITY
- FINANCIAL MANAGEMENT
- AR/AP
- DUE DILIGENCE SUPPORT
- PROCESS OPTIMIZATION
- DATA ANALYSIS
- TRANSPORTATION COORDINATION
- CROSS-FUNCTIONAL LEADERSHIP
- STAKEHOLDER/CLIENT COMMUNICATION
- ADMINISTRATIVE SUPPORT
- BUSINESS SCALING
Timeline
Property Manager
Intersolutions Staffing
05.2025 - 12.2025
Assistant General Manager - Interim G.M.
The Scion Group
01.2024 - 05.2025
Assistant Community Manager
Cortland
08.2023 - 01.2024
Operations Manager
SuperHost Hospitality
08.2021 - 08.2023
Project Manager
Turn University
05.2021 - 08.2021
Payroll & Benefits Specialist
Georgia Cyber Academy
08.2020 - 05.2021
Traveling Support Manager
Bluestone Premiere
08.2020 - 05.2021
Leasing and Marketing Assistant
Harbor Group Management Company
05.2018 - 03.2020
Assistant General Manager
Fairfield Inn & Suites by Marriott
09.2017 - 05.2018
Concierge Manager
Windsor Communities
11.2015 - 09.2017
Director of Concierge Services
Culture Transformation Resources
04.2013 - 11.2015
Certification - Project Management
Coursea
Certification - Business Operations Specialist
Community College of Aurora