Microsoft 10/11
Ameer Jaber
Brooklyn,USA
Summary
Tech Sales Associate with 3 years of experience known for exceptional communication, problem-solving, and leadership skills. Proven track record of achieving a 65% increase in organized backroom stocking. Adept at effectively communicating with customers to provide tailored solutions and guiding team members towards success through strong leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tech Sales Associate
Target at Sacramento
03.2022 - 09.2022
- Organized and managed the tech department and storage at Target
- Trained 4 new employees and decreased missing/incorrect placed items
- Identify customer needs and recommend appropriate tech products to enhance their shopping experience and meet their technology requirements
- Develop and implement strategies to increase sales of tech products, such as creating promotional campaigns and offering product demos to customers
- Develop and maintain relationships with local technology suppliers to ensure availability of the latest and most innovative products at Target stores.
Sales Agent
DDI consulting at California
09.2021 - 11.2021
- Worked as a Sales Agent at DDI consulting, responsible for sales, managing multiple customers, helping with on-call support, and training new recruits
- Achieved the highest sales among first-week employees
- Brought customers in and provided them with our service while assisting in training
- Served as a tech salesman, guest assistant, and more, being trained to handle various roles in the company
- Develop and maintain a strong understanding of the company's products and services in order to effectively communicate their value to potential customers.
FRONT DESK RECEPTIONIST
Ben Sinai Medical Center
04.2016 - 02.2017
- Answered telephone calls and directed calls to appropriate staff
- Assisted patients with their appointments and concerns
- Prepared patient reports, invoices, financial statements, letters, and case histories
- Filled out lab requisitions and worked in the lab
- Helped set up a new organizing pattern
- Handled guest relations, organized appointments, contacted patients, and kept track of patient information
- Maintain a clean and organized front desk area to create a welcoming and professional environment for patients and visitors
- Implemented customer service best practices to ensure positive patient experiences and satisfaction.
Tech Support and Customer Service
Kitchen and Bath Design Center
07.2014 - 03.2016
- Managed capital purchases, direct vendor relations, generate and maintain equipment tracking records
- Recommended products to customers based on their needs and interests
- Answered telephone calls and directed calls to appropriate staff
- Assisted customers with their appointments and concerns
- Organized the details of special events, travel arrangements, agendas, and itineraries
- Assisted in building policies on phones and computers
- Built computers and repaired/fixed issues
- Achieved an 87% success rate in on-time deliveries
- Handled tech support, customer service, sales, and delivery organization for Kitchen and Bath Design Center
- Develop and implement customer service training programs for staff.
Education
Associate in Electronic Business -
Brooklyn College At New York, NY
12.2023
Skills
- Tech sales associate
- Front desk receptionist
- Sales associate
- Tech support and customer service
- Upselling
- Promotional support
- Customer Needs Assessment
- Computer Skills
- Multitasking
- Team Management
- Public Speaking
- Microsoft Word
Accomplishments
- Organization - I was tasked with maintaining and organizing both the electronics displays/the book section and the back storage room
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CS50 Certificate, CS50, 2023-01-01, https://cs50.harvard.edu/certificates/7d2185f2-420d-4501-87f9-9bbd511713f8
Personal Information
Title: Tech Sales Associate
Affiliations
- MCC - Muslim community Center
Software
Microsoft word
Google Drive/documents
Timeline
Tech Sales Associate
Target at Sacramento
03.2022 - 09.2022
Sales Agent
DDI consulting at California
09.2021 - 11.2021
FRONT DESK RECEPTIONIST
Ben Sinai Medical Center
04.2016 - 02.2017
Tech Support and Customer Service
Kitchen and Bath Design Center
07.2014 - 03.2016
Associate in Electronic Business -
Brooklyn College At New York, NY