Ameera Ortiz
Burr Ridge,IL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Claims Adjuster
All Weather Public Adjusters
10.2021 - Current
- Investigated and assessed damage to over 20 properties per month and reviewed over 20 property damage estimates per month
- Documented all investigation activity and presented reports to management
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims
- Evaluated insurance policies and analyzed damages to determine coverage.
Claims Assistant
All Weather Restoration
11.2020 - 08.2021
- Interviewed policyholders to verify information and obtain additional details.
- Scoped and photographed 4 properties per week for defects and damage
- Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork
Customer Relationship Manager
IM Mastery Academy
01.2020 - 10.2020
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services
- Anticipated clients' needs by staying in touch on regular basis increasing quality customer acquisitions by 35%
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and increased positive return on investment in sales by 50% annually
Education
BBA - Business Administration
Southern Illinois University Edwardsville
Edwardsville, IL05.2020
Skills
- Property Construction Knowledge
- Insurance Policy Coverage Knowledge
- Excellent Organizational Skills
- Analytical
- Critical Problem Solver
- Excellent Customer Service
Certification
- Licensed Illinois Public Adjuster
- Licensed Illinois Broker
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Claims Adjuster
All Weather Public Adjusters
10.2021 - Current
Claims Assistant
All Weather Restoration
11.2020 - 08.2021
Customer Relationship Manager
IM Mastery Academy
01.2020 - 10.2020
BBA - Business Administration
Southern Illinois University Edwardsville
Similar Profiles
Gary LetzGary Letz
Public Adjuster at First Call Public AdjustersPublic Adjuster at First Call Public Adjusters
Sarah MoneySarah Money
Executive Assistant to Supervising PA at Top Tier Public AdjustersExecutive Assistant to Supervising PA at Top Tier Public Adjusters
Eric GodenEric Goden
Licensed Public Adjusters at United Atlantic Public AdjustersLicensed Public Adjusters at United Atlantic Public Adjusters
Mark Van WormerMark Van Wormer
Supply Planner at Glanbia Performance NutritionSupply Planner at Glanbia Performance Nutrition
Esmeralda ValenzuelaEsmeralda Valenzuela
Family Caregiver / Babysitter at Self-employedFamily Caregiver / Babysitter at Self-employed