Javier Lopez
Carrollton
Summary
Detail-oriented property & casualty claims adjuster with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to complex claims investigations. Proven history of leveraging residential and commercial construction project management knowledge and excellent negotiation skills to facilitate settlements. Proficient in Xactimate, Bluebeam, and Salesforce management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Claims Adjuster
State Farm
02.2023 - Current
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Investigated, documented and assessed damage to property and reviewed property damage estimates using Xactimate Software.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Mechanical, Electrical, & Plumbing Project Manager
Air Force One Plumbing, Heating & Air
10.2019 - 06.2022
- Managed residential and commercial HVAC & plumbing projects from procurement to commission.
- Planned, designed, and scheduled phases for large MEP projects using Bluebeam software.
- Identified plans, coordinated material procurement, negotiated and managed third-party contracts, and coordinated with vendors needed to accomplish project goals within budget.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
HVAC and Plumbing Apprentice
Air Force One Plumbing, Heating & Air
10.2017 - 10.2019
- Performed service, repairs and installation of water heaters, HVAC, steam, drainage, and sewer lines under supervision and instruction from Master plumber.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required to structural residential construction and commercial projects.
- Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
- Inspected sewers and piping systems to assess quality and condition.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Planned pipe system layout, installation and repair according to specifications.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Business Development Manager
Ecolab
07.2016 - 05.2017
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Territory Manager
Ecolab
10.2013 - 07.2016
- Trained and mentored sales representatives in sales techniques and strategies.
- Generated new sales opportunities by developing relationships with new and existing clients, through
individualized account management. - Conducted technical surveys to address the cleaning and sanitation needs of food service, healthcare, and hospitality markets.
- Maintained an accurate sales funnel detailing each account from prospect through to the supporting phase.
- Contacted customers and served as technical adviser, immediately finding resolution before problem
escalation.
Education
Bachelor of Arts - Hospitality Administration And Management
University of North Texas
Denton, TX08-2013
Skills
- Blueprint software proficiency Xactimate & Bluebeam
- Casualty and property loss adjusting
- Claims investigation & file management
- HVAC & Plumbing construction knowledge
- Salesforce management
- Territory and account management
Certification
- Licensed Texas Property & Casualty Adjuster - August 2023
- Licensed HVAC Technician, - October 2017
- Licensed Plumbing Apprentice - October 2017
Languages
Spanish
Native or Bilingual
Timeline
Claims Adjuster
State Farm
02.2023 - Current
Mechanical, Electrical, & Plumbing Project Manager
Air Force One Plumbing, Heating & Air
10.2019 - 06.2022
HVAC and Plumbing Apprentice
Air Force One Plumbing, Heating & Air
10.2017 - 10.2019
Business Development Manager
Ecolab
07.2016 - 05.2017
Territory Manager
Ecolab
10.2013 - 07.2016
Bachelor of Arts - Hospitality Administration And Management
University of North Texas
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