Amelia Aholelei

• Scheduled patient appointments using electronic health record systems
• Managed patient check-in and check-out processes efficiently
• Coordinated communication between medical staff and patients
• Maintained accurate patient records and confidentiality standards
• Provided exceptional customer service in a fast-paced environment
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Streamlined appointment scheduling for improved patient flow and reduced wait times.
• Supported office staff and operational requirements with administrative tasks.
• Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
• Answered phone calls and messages for 7physician Kihei Wailea Medical facility, scheduling appointments, and handling patient inquiries.

Operated ground support equipment to ensure timely aircraft arrivals and departures.

• Loaded and unloaded baggage, cargo, and freight with attention to safety protocols.
• Conducted pre-flight inspections on equipment to maintain operational efficiency.
• Collaborated with team members to coordinate aircraft movement on the ramp.
• Assisted in maintaining cleanliness and organization of ramp area to enhance workflow.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Tracked flight schedules to promote on-time landings and avoid loading delays.
• Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over (4-7) daily flights.