Amelia Crowl
Princeton
Summary
Personable and organized professional with passion for delivering exceptional customer service and creating welcoming atmosphere. Proficient in managing multiple tasks at once in a fast paced environment. Very dedicated to giving a kind and positive experience for all visitors and clients, well-suited for roles requiring strong customer interaction and relationship building.
Overview
2
2
years of professional experience
Work History
Receptionist Administrator
Allen Psychiatry
12.2024 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Acted as first point of contact and set appointments for prospective clients.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Ensured welcoming environment for visitors, contributing to positive first impressions.
Sales Associate
Boot Barn
07.2023 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Princeton High School
Princeton, TX05-2023
Skills
- Reception management
- Multi-line phone operation
- Appointment setting
- Payment collection
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Reliable and punctual
- Outgoing personality
- Time management
- Problem-solving skills
- Appointment scheduling
Timeline
Receptionist Administrator
Allen Psychiatry
12.2024 - Current
Sales Associate
Boot Barn
07.2023 - 12.2024
High School Diploma -
Princeton High School
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