Summary
Overview
Work History
Education
Skills
Church
Helping Kids With Special Needs
Timeline
Generic
Amelia DiMercurio

Amelia DiMercurio

O'Fallon,MO

Summary

Motivated and dependable customer service professional with experience as a barista, server, and Shift Lead in fast-paced food service environments. Skilled in customer service, multitasking, team leadership, cash handling, and creating positive guest experiences. Strong communication and organizational skills with the ability to work efficiently under pressure while maintaining a friendly and professional attitude.

Overview

4
4
years of professional experience

Work History

Server

Trail Stop Brewery
Columbia, MO
02.2026 - Current
  • Delivered exceptional customer service in high-pressure environment, ensuring guest satisfaction and repeat business.
  • Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for guests.
  • Collaborated with kitchen staff to ensure timely food delivery, maintaining quality standards throughout service.

Barista

Carter's Coffee Bar
Columbia, MO
11.2025 - Current
  • Trained and mentored new baristas, fostering a collaborative team environment.
  • Collaborated with management on promotional campaigns to boost sales and engagement.
  • Resolved customer complaints efficiently, improving overall satisfaction ratings.
  • Prepared high-quality beverages according to standard recipes and customer preferences.

Brewista

7 Brew
O'Fallon, Missouri
11.2022 - 10.2025
  • Prepared coffee beverages following standard recipes and customer preferences.
  • Assisted customers with menu choices and provided product recommendations.
  • Engaged with customers to provide a welcoming atmosphere, and ensure an exceptional coffee experience.

Education

Bachelor of Science - Respiratory Therapy

Southeast Missouri State University
Cape Girardeau, MO
05-2028

Skills

  • Customer service
  • Coffee and espresso machine knowledge
  • Shift lead experience
  • Team collaboration
  • Time management
  • Sales techniques

Church

Volunteered at Morning Start Church in the kids ministry for 8 years.

Helping Kids With Special Needs

Taught children how to cook and develop practical skills to support their daily lives.

Timeline

Server

Trail Stop Brewery
02.2026 - Current

Barista

Carter's Coffee Bar
11.2025 - Current

Brewista

7 Brew
11.2022 - 10.2025

Bachelor of Science - Respiratory Therapy

Southeast Missouri State University