Amelia Frasco
Tucker,Georgia
Summary
Versatile individual seeking an opportunity to
present my knowledge and dedication to
improve the well-being of the company.
Management experience and exceptional
people skills. Adaptable and resourceful in all environments.
Disciplined with a strong ability to plan, develop
and implement any task requested.
Total of 10 years of experience in a
customer/client facing position. Excellent
reputation for resolving problems and improving
satisfaction.
Overview
6
6
years of professional experience
Work History
Surgical Coordinator
Woolfson Eye Institute
11.2022 - Current
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Provided education materials for patients, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Scan Coordinator
Sprouts Farmers Market
09.2022 - 11.2022
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information
- Completed audit papers by thoroughly documenting audit tests and findings
- Conducted audits with 98-99% accuracy following company procedures.
Front Office Manager
Urology Associates Of The Central Coast
04.2018 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Handled patient complaints, resolved issues and adjusted policies to meet changing needs
- Greeting patients, answering queries, maintaining patients check in and out records, scheduling appointments and handling prescriptions
- Planning and organizing - able to multi-task, prioritize and schedule tasks and activities
- Confidentiality - able to maintain confidentiality and adhere to ethical standards.
- Recruited and trained onboarding members.
Education
Associate of Science in Administration of Justice -
Allan Hancock College
Santa Maria, CASkills
- Priority Management
- Strategic Planning
- Strong ability to work independently
- Exceptional team player
- Meticulous
- Exceptional verbal and written communication
References
References provided upon request.
Additional Information
REFERENCES:
Scarlett Escobar
Surgical Coordinator - Woolfson Eye Institute
Phone 404-719-3750
Sammy Hernandez
Manager - Woolfson Eye Institute
706-669-1149
Elma Jasarevic
System Administrator - Woolfson Eye Institute
470-214-6574
Timeline
Surgical Coordinator
Woolfson Eye Institute
11.2022 - Current
Scan Coordinator
Sprouts Farmers Market
09.2022 - 11.2022
Front Office Manager
Urology Associates Of The Central Coast
04.2018 - 06.2022
Associate of Science in Administration of Justice -
Allan Hancock College
Similar Profiles
Misti Noack CPhT, COAMisti Noack CPhT, COA
Certified Ophthalmic Assistant at Woolfson Eye InstituteCertified Ophthalmic Assistant at Woolfson Eye Institute
Morgan RobinsonMorgan Robinson
Surgery Scheduling Coordinator at Woolfson Eye InstituteSurgery Scheduling Coordinator at Woolfson Eye Institute
Llu Lisa RubioLlu Lisa Rubio
Scheduling Coordinator at Woolfson Eye InstituteScheduling Coordinator at Woolfson Eye Institute