Amelia Grosz
SPRING CREEK,NV
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Chef Cheng's
Elko, NV
05.2022 - Current
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Provided accurate change for cash transactions using a cash register system.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new employees to perform duties.
Education
Some College (No Degree) - Nursing
Great Basin College
Elko, NVSkills
- Time management
- Basic math
- Hospitality service expertise
- Reliability and punctuality
- Compliance standards
- Handling complaints
- Complex Problem-solving
- Strong multitasking
- Active listening
Certification
- OSHA certified
- BLS certified
Affiliations
- Blood donation volunteering
- President of high school HOSA
Accomplishments
- Qualified for HOSA National competition
Timeline
Waitress
Chef Cheng's
05.2022 - Current
Some College (No Degree) - Nursing
Great Basin College